#Expectations
2 notas · última:
How to make your team read your mind
The article argues that unclear expectations make team work harder than it needs to be, and that writing a manager’s ReadMe helps surface priorities, working norms, and responsibilities.
Why you should always under-promise and over-deliver
The article argues that promises shape trust, expectation, and social relationships, so smaller, realistic commitments are easier to keep and more likely to strengthen confidence and goodwill.