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The Surprising Cost of Bad Estimates

Bad plans create late deliveries, scope cuts, overtime, burnout, frustration, and bugs. The article argues that a deeper cost is lost credibility: when teams are repeatedly wrong, stakeholders stop treating their estimates as reliable and stop engaging with them as equal partners.

Reading notes
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  • Consistently bad plans make stakeholders distrust the team’s future estimates.
  • When a team has a track record of missing deadlines or dropping scope, stakeholders may push for the earlier date anyway.
  • Adding padding to plans usually makes the problem worse because the team then has to estimate both the work and the padding.
  • A better response is to look at why plans have been wrong.
  • One useful technique for chronic underestimation is unpacking the work into smaller parts.
  • Unpacking helps identify the components of work, but the original larger item is still estimated.
  • Estimating small parts and summing them can produce worse estimates.
  • Some teams estimate well and still deliver late because the backlog is bigger than expected.
  • The unknown backlog includes work not yet identified and emergent requirements.
  • A project buffer can account for part of that unknown backlog, using an approximate adjustment.
  • Reliable planning matters for coordination, training, marketing, funding, shareholder guidance, manufacturing, and shipping commitments.