3 things you should and shouldn’t tolerate on your team

The author says a healthy culture does not come from wanting one alone, but from refusing to tolerate dysfunctional behavior. He says unhealthy culture often means leaders have tolerated the wrong things, so he set clear team expectations around what is acceptable and what is not.

Reading notes

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• Healthy culture requires clearly defined expectations, not only a desire for them.
• The team will tolerate failing well, ideological conflict, and hard conversations.
• The team will not tolerate failing poorly, personal conflict, or side conversations aimed at discrediting others.